We are able to give our customers what they want – quality products that are priced at an honest value and backed by the best customer service possible. Our customers will remain our focus in the future.
We will take care of each customer, one at a time, each time we hear from him or her. After all everything is about… Emotions and Expressions…
We are always looking forward to give you the best of products at the best of prices and with the best of hopes that we continue our relations till time abides with your love for Indian ethnic wear!
However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.
Return Terms and Conditions:
-If you do not like product(s),we will Exchange Any Product as soon as possible.
-Please note that we are not accepting any returns for stitch clothing,including ready-made stitched Sarees or Sarees stitched with custom blouse
-In case of defects, we may ask for a picture of the damaged product. After reviewing the picture, we may send you another piece of the same design.
-if you want refund – We will issue 75% Refund & 25% amount Credit note .)
-We will not process a refund in case you do not like the product due to any reason. A store credit will be authorized in this case. Our customers are hereby notified that we do not accept any cancellations
-We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
-Indianrani will not be responsible to return the money which you have paid for shipping to send the parcel back.Customer need to bare the shipping cost while returning the products.
-Customer need to first contact us through Email:Return@Indianrani.com & in Whatsapp : +91-9998089687 before returning any product. If you will return the products before letting us know the same, then we will not provide any refund.Once your return is received and inspected,
-we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
-At any point of time the refunds will not exceed the actual value of the goods.
-Refunds would not be accepted for custom made / stitched clothing, including ready-made stitched sarees or sarees stitched with custom blouse. However we would accept returns if there is any faults from our end.
-Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return.
-we will issued refund once we received the product back at our office.
-The process of refund will take time to reflect in customer’s account about 4 to 5 working days as per bank rules and regulation.
-We will not accept any return if customer fails to notify us within 3 days after they receive the product.